FAQ

    Set-top boxes

    • What is a Linux-powered MAG?

      Linux-powered MAG set-top boxes are high-performance media players designed for IPTV/OTT services. The devices can play content in resolutions up to 4K, support HDR and all modern video codecs, including HEVC, and can display content in HDR.

      Linux’s stability enables devices to operate for weeks without requiring a reboot. 

    • What is MAG powered by Android TV™?

      Android TV MAG set-top boxes are high-end devices that are compatible with the following Google services:

      • YouTube
      • YouTube Music
      • Google Play
      • Google Assistant
      • Chromecast built-in

      They play 4K video at 60 frames per second. They support both HDR and HEVC.

      A MAG Android TV device can be used to view content from the internet (IPTV/OTT services) or external storage devices, such as hard or flash drives.

    • What is the difference between Android TV™ and AOSP?

      Android TV devices are set-top boxes that Google has fully certified. The company guarantees the stability of these devices for at least three years. These set-top boxes are regularly updated with new operating system and security protocol versions.

      The devices include pre-installed Google-licensed applications. Google Play provides users with access to over 7,000 apps and games.

      AOSP set-top boxes utilize the open-source Android operating system. Their developers configure the firmware at their discretion, which may result in freezes and crashes.

      Since AOSP firmware updates are also dependent on device manufacturers, device support may be terminated at any time.

    • What is Google Assistant?

      Google Assistant enables voice control, allowing users to switch channels, adjust the volume, mute and unmute the sound, and search the Internet for information and content.

    • What is the purpose of Chromecast built-in?

      Chromecast built-in enables users to cast audio and video content from a tablet or smartphone to a television screen with a single tap on the mobile device.

    • What networking capabilities does MAG provide?

      The set-top boxes connect to the data network via an Ethernet port capable of 100 Mbps. In addition to the w3 modification, MAG500A devices include dual-band Wi-Fi adapters. MAG520w3 can connect to wireless networks operating at 2.4 GHz and 5 GHz, for instance. These bandwidths allow for maximum data transfer rates of 150 Mbps and 550 Mbps, respectively.

    • Which apps are preloaded on MAG devices?

      The following are the standard pre-installed applications for Linux MAG boxes:

      • Ministra Player
      • Web browser
      • Built-in internal and external portals

       

      In addition, the following Google services are available on Android TV MAG boxes:

      • YouTube
      • YouTube Music
      • Google Play
      • Google Assistant
      • Chromecast built-in
    • How about app installation? Can I do that on a Linux set-top box?

      There is no option to install third-party software on Linux MAG STBs.

    • Using an Android set-top box (STB), is it possible to install apps?

      Actually, you can. Make use of Google’s official app store, Play Market, which comes pre-installed. There are over seven thousand verified apps and games available.

    • How can I verify the legitimacy of my MAG box?

      We suggest signing up https://my.infomir.eu/eng/ to verify the legitimacy of your MAG device.

       

      As a result, you’ll be able to:

      • Verify if you have a genuine or counterfeit product.
      • Find out about new software updates before anyone else.
      • Keep all documentation, including warranty information, in a single location.
    • What are 4K and HEVC?

      With 4K, you can watch ultra-high-definition videos on your TV (3,840 x 2,160 pixels). This media will display properly on 4K television sets.

      High Efficiency Video Coding (HEVC) is a method for compressing and transmitting high-resolution video data without diminishing its quality. It makes it possible to stream 4K video over a slow connection (as low as 5 Mbps).

    • What is High Dynamic Range (HDR)?

      In order to display a more vivid color palette, deeper shadows, and finer textures, HDR (High Dynamic Range) technology has been developed.

      If you want to see enhanced luminance, contrast, and color accuracy on your TV, you’ll need one that supports High Dynamic Range (HDR).

    • Which peripherals are supported by MAG set-top boxes?

      MAG STBs have two USB ports for connecting peripherals like keyboards, mice, flash drives, and external hard drives (2.0 and 3.0).

      With Bluetooth 5.0 built in, Android TV MAG set-top boxes can pair with wirelessly-enabled devices.

    • What does the MAG package include?

      You can expect to find the following items in a typical set:

      • MAG set-top box
      • Remote control
      • Two batteries for the remote control
      • Power supply unit
      • HDMI cable
      • User manual and warranty card

    What can I watch?

    • Can I find content using voice search?

      Actually, you can. The Infomir OPAL Bluetooth remote control is standard equipment for Android TV MAG set-top boxes. Just press the Google Assistant button and start saying the name of your favorite film or video. Your content preferences will be used to populate the device’s display.

    • Can I watch 4K movies?

      You certainly can. MAG set-top boxes can display content in up to 4K resolution at 60 frames per second.

    • Can I watch 4K movies in HDR?

      Of course you can. MAG set-top boxes can display content in up to 4K HDR resolution at 60 frames per second.

    • Can I watch movies and TV shows for free?

      You surely can. MAG set-top boxes are capable of connecting to any IPTV/OTT service, whether free or paid.

    • Can I watch movies and TV shows with subtitles?

      You absolutely can. Closed captions can be displayed on MAG set-top boxes.

    Where do I start? What do I need?

    • Do I need a special TV set?

      MAG set-top boxes are compatible with any TV that has an HDMI port. They can also be connected to a TV with an RCA composite input, but an HDMI-RCA adapter is required.

    • Is a high-speed Internet connection required?

      MAG set-top boxes support the HEVC codec, which allows high-resolution 4K content to be played even at slow Internet speeds starting at 5 Mbps.

    • Do I have to sign up for an account?

      MAG set-top boxes provide consistent playback without requiring users to sign up. However, some IPTV/OTT services only allow access after you sign up and pay for a subscription.

      *Google, YouTube, Android TV, Chromecast built-in, and other marks are trademarks of Google LLC.

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