Covers any product you purchased from Infomir directly only, for 12 month from the date of payment unless the otherwise stated, if the product does not working properly or arrived damaged or you received and incorrect item.
All shipments are fully insured. In the rare event of loss or damage to your shipment, we will supply replacements free of charge to the customer. In case replacements are not available, a refund will be given. We reserve the right to request a photograph of the damages.
Non authorized returns will not be processed or shipped back to the sender.
Items are accepted for returns have to be shipped in the original packaging with no missing parts or stickers.
As with the manufacturer warranty this does not cover lightning strikes or power surges or physical damage to the product, unless damaged has been shipped from us.
Applies to the original purchaser only.
Any return has to be authorized and RMA number has to be obtaining before returning the product. No returns will be authorize for the reason other than non proper functioning, incorrect item shipped or initial damage. For return authorization, please send e-mail to firstname.lastname@example.org
Shipping coasts are no -refundable and return shipping labels are not provided.
The returned item will be processed for repair/replacement or the refund will be issued if the same product is out of stock. Please allow us 5 business days for processing.