{"id":7083,"date":"2022-09-28T09:33:51","date_gmt":"2022-09-28T13:33:51","guid":{"rendered":"https:\/\/us.infomir.store\/preguntas-frecuentes\/"},"modified":"2025-03-17T07:35:45","modified_gmt":"2025-03-17T11:35:45","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/us.infomir.store\/es\/preguntas-frecuentes\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<section class=\"faq\">\n    <div class=\"container-page\">\n                    <ul class=\"faq__sections\">\n                <h2 class=\"faq__sections-title\">\n                    Set-top boxes\n                <\/h2>\n                <ul class=\"faq__list\">\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is a Linux-powered MAG?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Linux-powered MAG set-top boxes are high-performance media players designed for IPTV\/OTT services. The devices can play content in resolutions up to 4K, support HDR and all modern video codecs, including HEVC, and can display content in HDR.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Linux&#8217;s stability enables devices to operate for weeks without requiring a reboot.\u00a0 <\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is MAG powered by Android TV\u2122?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Android TV MAG set-top boxes are high-end devices that are compatible with the following Google services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">YouTube<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">YouTube Music<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Play<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Assistant<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chromecast built-in<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">They play 4K video at 60 frames per second. They support both HDR and HEVC.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A MAG Android TV device can be used to view content from the internet (IPTV\/OTT services) or external storage devices, such as hard or flash drives.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is the difference between Android TV\u2122 and AOSP?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Android TV devices are set-top boxes that Google has fully certified. The company guarantees the stability of these devices for at least three years. These set-top boxes are regularly updated with new operating system and security protocol versions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The devices include pre-installed Google-licensed applications. Google Play provides users with access to over 7,000 apps and games.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AOSP set-top boxes utilize the open-source Android operating system. Their developers configure the firmware at their discretion, which may result in freezes and crashes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since AOSP firmware updates are also dependent on device manufacturers, device support may be terminated at any time.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is Google Assistant?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Google Assistant enables voice control, allowing users to switch channels, adjust the volume, mute and unmute the sound, and search the Internet for information and content.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is the purpose of Chromecast built-in?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Chromecast built-in enables users to cast audio and video content from a tablet or smartphone to a television screen with a single tap on the mobile device.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What networking capabilities does MAG provide?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">The set-top boxes connect to the data network via an Ethernet port capable of 100 Mbps. In addition to the w3 modification, MAG500A devices include dual-band Wi-Fi adapters. MAG520w3 can connect to wireless networks operating at 2.4 GHz and 5 GHz, for instance. These bandwidths allow for maximum data transfer rates of 150 Mbps and 550 Mbps, respectively.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Which apps are preloaded on MAG devices?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">The following are the standard pre-installed applications for Linux MAG boxes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ministra Player<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Web browser<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in internal and external portals<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In addition, the following Google services are available on Android TV MAG boxes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">YouTube<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">YouTube Music<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Play<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google Assistant<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chromecast built-in<\/span><\/li>\n<\/ul>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                How about app installation? Can I do that on a Linux set-top box?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">There is no option to install third-party software on Linux MAG STBs.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Using an Android set-top box (STB), is it possible to install apps?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Actually, you can. Make use of Google&#8217;s official app store, Play Market, which comes pre-installed. There are over seven thousand verified apps and games available.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                How can I verify the legitimacy of my MAG box?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">We suggest signing up<\/span><a href=\"https:\/\/my.infomir.eu\/eng\/\"> <span style=\"font-weight: 400;\">https:\/\/my.infomir.eu\/eng\/<\/span><\/a><span style=\"font-weight: 400;\"> to verify the legitimacy of your MAG device.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As a result, you&#8217;ll be able to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verify if you have a genuine or counterfeit product.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find out about new software updates before anyone else.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep all documentation, including warranty information, in a single location.<\/span><\/li>\n<\/ul>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What are 4K and HEVC?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">With 4K, you can watch ultra-high-definition videos on your TV (3,840 x 2,160 pixels). This media will display properly on 4K television sets.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">High Efficiency Video Coding (HEVC) is a method for compressing and transmitting high-resolution video data without diminishing its quality. It makes it possible to stream 4K video over a slow connection (as low as 5 Mbps).<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What is High Dynamic Range (HDR)?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">In order to display a more vivid color palette, deeper shadows, and finer textures, HDR (High Dynamic Range) technology has been developed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to see enhanced luminance, contrast, and color accuracy on your TV, you&#8217;ll need one that supports High Dynamic Range (HDR).<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Which peripherals are supported by MAG set-top boxes?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">MAG STBs have two USB ports for connecting peripherals like keyboards, mice, flash drives, and external hard drives (2.0 and 3.0).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Bluetooth 5.0 built in, Android TV MAG set-top boxes can pair with wirelessly-enabled devices.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                What does the MAG package include?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">You can expect to find the following items in a typical set:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">MAG set-top box<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote control<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Two batteries for the remote control<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Power supply unit<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">HDMI cable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User manual and warranty card <\/span><\/li>\n<\/ul>\n\n                            <\/div>\n                        <\/li>\n                                    <\/ul>\n            <\/ul>\n                    <ul class=\"faq__sections\">\n                <h2 class=\"faq__sections-title\">\n                    What can I watch?\n                <\/h2>\n                <ul class=\"faq__list\">\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Can I find content using voice search?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Actually, you can. The Infomir OPAL Bluetooth remote control is standard equipment for Android TV MAG set-top boxes. Just press the Google Assistant button and start saying the name of your favorite film or video. Your content preferences will be used to populate the device&#8217;s display.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Can I watch 4K movies?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">You certainly can. MAG set-top boxes can display content in up to 4K resolution at 60 frames per second.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Can I watch 4K movies in HDR?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">Of course you can. MAG set-top boxes can display content in up to 4K HDR resolution at 60 frames per second.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Can I watch movies and TV shows for free?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">You surely can. MAG set-top boxes are capable of connecting to any IPTV\/OTT service, whether free or paid.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Can I watch movies and TV shows with subtitles?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">You absolutely can. Closed captions can be displayed on MAG set-top boxes.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                    <\/ul>\n            <\/ul>\n                    <ul class=\"faq__sections\">\n                <h2 class=\"faq__sections-title\">\n                    Where do I start? What do I need?\n                <\/h2>\n                <ul class=\"faq__list\">\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Do I need a special TV set?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">MAG set-top boxes are compatible with any TV that has an HDMI port. They can also be connected to a TV with an RCA composite input, but an HDMI-RCA adapter is required.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Is a high-speed Internet connection required?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">MAG set-top boxes support the HEVC codec, which allows high-resolution 4K content to be played even at slow Internet speeds starting at 5 Mbps.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                            <li class=\"faq__item\">\n                            <div class=\"faq__question\">\n                                Do I have to sign up for an account?\n                                <span class=\"faq__question-icon\"><\/span>\n                            <\/div>\n                            <div class=\"faq__answer\">\n                                <p><span style=\"font-weight: 400;\">MAG set-top boxes provide consistent playback without requiring users to sign up. However, some IPTV\/OTT services only allow access after you sign up and pay for a subscription.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">*Google, YouTube, Android TV, Chromecast built-in, and other marks are trademarks of Google LLC.<\/span><\/p>\n\n                            <\/div>\n                        <\/li>\n                                    <\/ul>\n            <\/ul>\n            <\/div>\n    <!-- \/.container -->\n<\/section>\n<!-- \/.faq -->\n\n<script>\n    (() => {\n        const faqWrap = document.querySelector('.faq__list'),\n            faqItems = document.querySelectorAll('.faq__item');\n\n        faqItems.forEach(item => {\n\n            let question = item.querySelector('.faq__question');\n\n            item.addEventListener('click', function () {\n                this.classList.toggle('open');\n            });\n        });\n    })();\n<\/script>\n\n<section class=\"infomir-community\">\n    <div class=\"container-page\">\n        <div class=\"infomir-community__wrap\">\n            <h2 class=\"infomir-community__title block-title\">\n                More answers\n            <\/h2>\n            <div class=\"infomir-community__item\">\n                <h4 class=\"infomir-community__item-title\">\n                    Infomir community\n                <\/h4>\n                <span class=\"infomir-community__item-text\">\n                        Search Forum\n                    <\/span>\n                <a class=\"infomir-community__item-link\" href=\"https:\/\/community.infomir.eu\/\"><\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- \/.container -->\n<\/section>\n<!-- \/.infomir-community -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-7083","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/pages\/7083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/comments?post=7083"}],"version-history":[{"count":1,"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/pages\/7083\/revisions"}],"predecessor-version":[{"id":7084,"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/pages\/7083\/revisions\/7084"}],"wp:attachment":[{"href":"https:\/\/us.infomir.store\/es\/wp-json\/wp\/v2\/media?parent=7083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}